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- Switch to Oral-B’s most advanced technology for 100% more plaque removal in just 1 week and even 4X more along the gumline vs. a manual brush.
- The iO dentist-inspired round brush head helps deliver whiter teeth from day one by removing hard-to-reach surface stains. Replace your Oral-B iO Series Replacement Brush Head every 3 months for the best results.
- Personalize your clean with 7 Smart Brushing Modes: Daily Clean for everyday healthy teeth and gums, Whiten to make your teeth brighter, Gum Care to stimulate along the gumline, Sensitive for people with mild tooth sensitivity, Super Sensitive for those with greater teeth sensitivity, Intense for tough stains, and Tongue Clean to give you that full mouth freshness.
- The iO Sense™ smart charger provides real-time coverage, time, and pressure guidance directly via the smart charger without opening the Oral-B app.
- Our position detection tracks where you brush across all 3 surfaces of your teeth to help maximize your coverage.
- Brush on the go with the convenient charging travel case and the 3 hour fast charger. The display always tracks your battery level so you know when it’s time to recharge.
- Protect your gums with the iO smart pressure sensor that signals if you brush too hard, too soft, or just right for an effective and safe clean.
- Switch to Oral-B electric toothbrushes with confidence. We offer a 30-day money-back guarantee.
- Connect to the Oral-B app using Bluetooth to help track, personalize, and improve your brushing habits.
- Dentists recommend replacing your brush head every 3 months or sooner if it becomes worn for an optimal clean.
- Compatible only with Oral-B iO Replacement Brush Heads.
- (2) Oral-B iO10 Electric Toothbrush. Height: (handle + brush head) 9.25 in, 24.5 cm; (handle only): 7.2 in, 18.3 cm. Weight: (handle + brush head) 4.4 oz, 124 g; (handle only) 4.1 oz, 117 g
- (4) Ultimate Clean Replacement Brush Heads
- (4) Gum & Sensitive Replacement Brush Heads
- (2) iO Sense™ smart charger
- (2) Power2Go Charging Travel Case
What is covered in my Oral-B warranty?
Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*.
The warranty does not cover cosmetic damage such as scratches, or damage caused by:
- Normal wear and tear
- Accident, misuse, dirt or water
- The product being tampered with
- Improper use
- Repairs carried out by agents not authorized by Oral-B/Braun
- Failure to take proper care of the product, including recharging
- The product being altered or used for commercial purposes
The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification. The Service Center may not be able to supply a toothbrush of the same color.
How can I get my Oral-B electric toothbrush serviced?
If you’re experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you’ll find troubleshooting tips which may help resolve the issue. Simply go to www.service.oralb.com, select your Region, Country and Language and then click on the "Online Check" button.
If you’re unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. The tracking number will enable you to track the progress of your request. Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period.
If you’re unable to use the Online Repair Service, please see the instructions below.
For In Warranty service, follow these simple steps:
- Visit www.service.oralb.com to find details of your closest Oral-B Authorized Service Center.
- Send the product directly to the Service Center, including:
- All system components (e.g., toothbrush handle, charger, power cord, SmartGuide). You do not need to include accessories like the brush heads or refill stand.
- A copy of your dated proof of purchase (always keep a copy for yourself).
- A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.
If you include your e-mail address, the Oral-B Service center will send you updates when the product is received and when product is shipped back, along with a tracking number.
All products sent in for service must be well packaged and sent in a box suitable to withstand normal freight handling. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. We will cover all repair costs and return shipping to you.
For Out of Warranty service: You can still send your device to an Oral-B Authorized Service Center for service at your own cost. If the product warranty has expired, a quote will be sent to you for approval and payment, prior to any service. Before shipping your device, we recommend you call the authorized Service Center to discuss your service needs.